[ISS Support Case] Switching to TI500 OI from Top Server Syntax Reference Issue
Last updated: October 17th, 2025Description
Trying to use TI 500 OI Server (talks to TI.500 controllers) used to use Top Server but now trying to switch to the OI. Has some tags not reading on an application For example in the old top server items were referenced V100:08 however now in OI some of those are not reading
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: Comm Drivers |
Version: 6.1 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 08/23/2022 |
Case: | 82369 |
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