[ISS Support Case] OI Server and license question

Last updated: March 7th, 2025

Description

We are trying to replace the old windows 10 machines with new Windows 11 computers. We are using the MBTCP i/o driver Ver. 4.00 with Intouch Ver 17.2. However, the SMS continuously displays a line entry error DASPROTwarn Please install a valid license. We are using the Square D Scneider Electric LicenseManager. Do we need to get the Aveva license manager ? Or upgrade the MBTCP driver ? Also, the plant has apparently lost BEAR_WS6 license. the original computer wen bad and was replaced by one of the others. How can we get that license re-activated ???

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: DA / OI Servers

Version: 4.0

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	08/01/2024
Case:	87493

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