[ISS Support Case] OI Gateway Still Stopped Communicating With Remote

Last updated: March 6th, 2025

Description

Ref ISS Case 85181 OI Gateway Stopped Communicating With Remote. Original Description: Unable to configure OI gateway to communicate with a remote Intouch application. OIGateway is configured and was working, stopped working a few months ago, was no change to either machine. No updates applied. InTouch 9.5 server 2003 Version 7.2.0 Rebuilt application, issue persists, updated 02.15 issue notes. have an OI application (gateway) collecting tag values from an intouch application. Was Configured and working. Unknown work done may have been done on intouch node. an undetermined work or event may have occurred after which tags show bad quality (was months after issue manifested that it was noticed) Currently has access to a dev server that is a copy of the production server (unable to access the production server) . Would have to set up a meeting to access production

Author: Kevin Modlin
Published: March 6th, 2025

Details:

Product: DA / OI Servers

Version: 2020 R2

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	02/15/2024
Case:	86359

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