[ISS Support Case] Insight Solution Stopped Publishing
Last updated: October 17th, 2025Description
have an aveva insight application that used to work (till about 20 days ago). It routes data from OPC and publishes it for access via insight. I'm not an expert at these systems. The OCMC in the help about says it's version 2022.0713.4211.1. I tried repairing the installation with the old install file --> No improvements. I tried installing with the current download from online.wonderware.com. In the OCMC, I see the data that is collected from the OPC server refresh. --> I think the OCMC is collecting the data. The Log file shows a couple errors I cannot figure out: including: Publisher failed to configure store/forward 'C:\ProgramData\ArchestrA\Historian\IDAS\SF\LOCALHOST\' for LOCALHOST, error = 138 (Failed to write to Store/Forward lock file) [CIMSERVER; StorageNode.cpp; 1238] Publisher failed to restart acquisition, error = 138 (Failed to write to Store/Forward lock file) [CIMSERVER; IdasServer.cpp; 3095] I have tried deactivating the OI.Gateway. and stopping the wonderware suitelink. Then resume the gateway and restart the process. I have tried to attached the log file with the last few hours of entry. the system rejected the log file so I changed the extension from *.aaLGX to *.txt
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: Comm Drivers |
| Version: 2023 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 09/19/2022 |
| Case: | 82556 |
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