[ISS Support Case] Communication Driver inquiry
Last updated: March 7th, 2025Description
Client reached out inquiring about how communication drivers licenses function and how many would be needed based on their planned architecture. A) I have seen a similar chart for hardware recommendations for install, but a. Does the number of I/O points impact how we manage licensing? B) Can you elaborate on the professional comms driver license? If you reference the architecture, we will have multiple Kepware machines acting as data concentrators to ensure that all communication is done in ABCIP. Why would we need more than one instance of the same driver?
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: Communication Drivers |
Version: 2023 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 02/19/2025 |
Case: | 88796 |
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