[ISS Support Case] Certain Topics Cant Connect to PLC
Last updated: March 7th, 2025Description
3 topics showing red in diagnostic the message ""Initial update from the OPC server after activation/creation of item "XXX" never occurred, injecting bad data"
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: Communication Drivers |
Version: 3.0 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 08/17/2023 |
Case: | 85125 |
Recommended articles
[ISS Support Case] TI 500 - Disconnected Post CDP 2023 R2 P01
Upgraded to 2023 R2 P01 experienced a disconnect at 8am this morning. Describes loaded log file. Seems like this happened once before shrugged it off Firmware 1.27 South parkway WWTP
Read More[ISS Support Case] OI Gateway Servers disconnecting every 7 minutes
They stay offline for about 2 minutes then they reconnect. They don't see any reconnect scripts that could cause it. They are waiting to reboot until they have a good opportunity. System platform 2020R2 SP1 They recently migrated to a new server. Suggested it may be a firewall or security program interfering with the connection. They will check with the IT department about that. Not available until the afternoon on 9/6/2024
Read More[ISS Support Case] Professional license required
Were creating a new instance of the OI server the error, professional license required as displayed
Read More[ISS Support Case] Failure to Create Additional MBTCP Server Instance
Client reached out as when user was attempting to create additional MBTCP server instance they received the following error message: "Multi-Instance configuration is only supported with a professional level license or higher. Please upgrade the license to create additional instance's." Client also had the following error in the logger: "LicAPISvcProxy.NET failed to communicate with Aveva Enterprise License product service."
Read More