Welcome to the InSource Support Ticket database
This section is reserved for those with InSource Customer First contracts. This is a collection of Support Tickets from our database over the past several years and is divided into topics of Compatibility, Connectivity, Database, Deployment, Development assistance, Hardware, Installation/Configuration, Licensing, Migration-Conversion- Upgrade, Scripting, Presales, Security, Toolkit, and Unknown error.
You may browse each topic individually or you may want to use the "How can we help you" box at the top left of the page to search for topics that interest you.
- Installation and Configuration_1
- No image available
- 028650 - Customer gets error 1324. Not enought disk space when installing intouch 7.11 Sp2
- 028722 - When loading InControl he gets the error message "Unable to load driver dll suitelink.dll"
- 029233 - Error Message: Warning Platform 1 exceeded maximum heartbeat timeout of 8000 ms
- 030112 - Incontrol IO is paused
- 042833 - cannot open retentive memory file (C:\Program Files\Wonderware\InControl\NT\RTEngine.ret) saving memory failed
- 043005 - Customer is looking for support incontrol.
- 043106 - Can an InTouch Proxy object from a 3.1 galaxy communicate with an InTouch 9.5 application?
- 043945 - When trying to run InControl the customer gets a message saying"Unable to create driver for ActiveX object SST "
- 044685 - Where can you download InControl 7.0.2?
- 047715 - Incontrol 7.11 sp2 patch1
- 048263 - Need assist with SQL Server 2012
- 049119 - Support for InControl on Windows 7 64bit