028722 - When loading InControl he gets the error message "Unable to load driver dll suitelink.dll"
When loading InControl he gets the error message "Unable to load driver dll suitelink.dll"
Product Version: 7.11
OS: Win XP
The customer is stil having problem starting the suitelink driver. upon further investigation,It appears that he is trying too use Incontrol 7.11 SP2 with suitelink 1. This is not compatible since Incontrol 7.11 SP2 works only with suitelink2. The customer created their project using Incontrol 7.11 SP1. I gave the customer two options. 1. Uninstall Incontrol 7.11 SP2 and reinstall 7.11 SP1 2. They will have to export and import their current project I/O into a csv file and then import it into Incontrol 7.11 SP2 version.
Close Date: 2009-08-10 07:52:52