042833 - cannot open retentive memory file (C:\Program Files\Wonderware\InControl\NT\RTEngine.ret) saving memory failed

Problem

User looked in the logger today, after a machine failed and now sees the following error repeadedly in the SMC: "cannot open retentive memory file (C:\Program Files\Wonderware\InControl\NT\RTEngine.ret) saving memory failed" What causes this and how can it be fixed?

Product Version: 7.0

OS: Win XP

OS_SP: SP2

Solution

Customer rebooted server and has not had the issue reoccur.

Close Date: 2012-02-20 16:50:22