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029233 - Error Message: Warning Platform 1 exceeded maximum heartbeat timeout of 8000 ms

Problem

Error Message: Warning Platform 1 exceeded maximum heartbeat timeout of 8000 ms

Product Version: 3.0

OS: Win 2003

OS_SP: SP2

Solution

Customer will follow Tech Notes #478 and #368 Issue was not occuring at the time of the call, customer may call back when issue occurs again

Close Date: 2009-09-01 15:55:55