[ISS Support Case] PlaySound in OMI When An Unacknowledged High Priority Alarm Is Present
Last updated: April 28th, 2025Description
Trying to implement a solution at customer site audible alarms when alarms are presented on screen. When there are un-acknowledge high priority alarms 1 & 2 Alarm platform critical alarms >= 1 AlarmMostUrgentInAlarm AlarmMostUrgentInIt
- Author: Kevin Modlin
- Published: April 28th, 2025
Details:
| Product: InTouch OMI |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 01/24/2024 |
| Case: | 86128 |
Give feedback about this article
Recommended articles
[ISS Support Case] Alarm Standard Comment Issue
Client reached out because when acknowledging alarms in OMI Alarmapp they are storing "std-ack" in front of the actual alarm comment.
Read More[ISS Support Case] Acknowledged Alarms showing Incorrect Summary
Client called in due to Acknowledged alarms are not stored in A2ALMDB with the proper comment, instead the string "Std ACK -" is stored.
Read More[ISS Support Case] OMI MapApp Configuration
Client reached out looking for guidance on configuring the MapApp.
Read More[ISS Support Case] Trend SQL DB Connection Issue
Client reached out due to receiging the following error when trying to login/connect to SQL DB within OMI Trends: "System.Security.Cryptography.CryptographicException: Key not valid for use in specified state."
Read More