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TN IT239 Error Message: Application was developed with a Win16 version of InTouch OLDER than version 5.0.

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Description

 

This article from InSource shows...

  • Author: Ernest Lee
  • Published: 09/29/2016
  • Applies to: InTouch 10.1 and higher

Details

When launching WindowViewer you may receive the error message: Application was developed with a Win16 version of InTouch OLDER than version 5.0.

This error indicates the file vers_res.inf is missing or corrupt. This file contains the software version information that WindowViewer checks before launching. 

The fix is to create a brand new modern application and then copy the vers_res.inf file from the new application and paste it in the application folder of the non-working application. 

You can find the path to the application folder by launching InTouch Application Manager. 

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