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TN IT184 Use the Log file to troubleshoot issues with InTouch Access Anywhere

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Description

You can use the Access Anywhere log file to view detailed information of the server configuration and troubleshoot issues.

 

  • Author: Michael Dudley
  • Published: 12/15/2015
  • Applies to: InTouch Access Anywhere 11.1 and various versions

 

 

Details

To view the log file use the InTouch Access Anywhere Server Configuration tool located at Start -> All Programs -> Wonderware -> InTouch Access Anywhere Server and click the Logging tab.

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Click the View Current Log button to open the active file.

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Review detailed configuration information and review the file for licensing and connectivity data.