Skip to main content
InSource Solutions

TN IT184 Use the Log file to troubleshoot issues with InTouch Access Anywhere

InSource_Logo_Transparent.png

 

Description

You can use the Access Anywhere log file to view detailed information of the server configuration and troubleshoot issues.

 

  • Author: Michael Dudley
  • Published: 12/15/2015
  • Applies to: InTouch Access Anywhere 11.1 and various versions

 

 

Details

To view the log file use the InTouch Access Anywhere Server Configuration tool located at Start -> All Programs -> Wonderware -> InTouch Access Anywhere Server and click the Logging tab.

Log_1.jpeg

 

Click the View Current Log button to open the active file.

Log_2.jpeg

 

Review detailed configuration information and review the file for licensing and connectivity data.