This article addresses an issue where WindowMaker/WindowViewer (InTouch) will not open and results in a Windows error.
Thank you to Scott for discovering this.
- Author: Daniel London
- Published: 07/28/2015
- Applies to: InTouch (All Versions)
When attempting to open InTouch you will see the following error:
As a possible solution, go to the icon/shortcut that launches WindowMaker or WindowViewer right click, select Properties and select the Compatibility tab.
There is a check box for Compatibility mode. If you are running a different OS than the one defined for this setting, uncheck the box to disable it.
InTouch should then open successfully.