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InSource Solutions

TN IT338 InTouch Windowmaker windows selection lists not matching

Description

This article describes a discrepancy between windows objects displayed in the "Windows & Scripts" window vs. what Windows are displayed when viewed through the File==>Open Window dialogue box.     

This article from InSource shows...

  • Author: Frank Ross
  • Published: 06/27/2019
  • Applies to: InTouch (All Versions)

Details

 

Notice in exhibits 1 and 2, there is a discrepancy in the window objects.   They do not match or they are not in snyc with each other.  

 

Exhibit 1 (Windows to Open...)

clipboard_e0a6f2b8f9af95320dd0f03e6d66ea1c2.png

 

Exhibit 2 (Windows & Scripts View)

clipboard_e22edcd857487626fe1803eb358836ea2.png

 

Resolving this issue is very simple.    Shut down WindowMaker and within the InTouch Application Folder, locate and remove a file called OrgHeir.xml.   Restart the WindowMaker app, and the Windows objects should now be in snyc between the two views.