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TN - 1033 Benefits of upgrading to the Aveva License Manager (3.6)

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Description

This article from InSource shows how to install the license manager 3.6 version as well as the resolved issues of it.

  • Author: Chris Cleope
  • Published: 09/22/2020
  • Applies to: License Manager 3.6

Details

  1. Download the latest version of the license manager from the Aveva products hub page.
  2. Install, accept the license agreement and let it upgrade/update.
  3. Once complete, go into your control panel and make sure it had completed correctly.

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Resolved issues from installing 3.6

  • The remote server returned an error: (503) Server unavailable
  • Adding a domain group to the SELicMgr did not work.
  • The primary License Server Core Service was stopping and starting. Eventually, it consumed 2GB of RAM and did not work.
  • The License Server ran into grace period.
  • Unable to see the Usage Details in the paired redundant License Server.
  • OI Server Professional was acquiring license from the Backup Server instead of the Primary Server.
  • Trend could not see the license. Trend was not running on the Historian Server even when everything was local and Historian was running fine.
  • The MOM client license cannot be released after closing the InTouch application on the Terminal server.

 

These are just some of the resolved issues from 3.6.

It is always a good practice to update to the latest version, as it has the latest patches/fixes already included in them.