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InSource Solutions

Internal Training: InTouch Assignment for new TS Engineers

                   

 
Internal Use Only

Description

A list of tasks for a new Technical Support Engineer to attempt.  Used these tasks with Alex and Daniel.  Requires a second PC running an InTouch application to generate simulated data.

 

Author

Dillon Perera

Publish Date 9/19/2014

Applies to Software

InTouch Classic, InTouch for System Platform

Applies to Version

10.0 and higher

Applies to System/Module

 

Article Version

1.2.00

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The attached document contains a series of labs for new Tech Support Engineers to perform.  The last couple pages include scripting to run the data simulation on a remote InTouch application.

 

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