Internal Training: InTouch Assignment for new TS Engineers
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Internal Use Only |
Description
A list of tasks for a new Technical Support Engineer to attempt. Used these tasks with Alex and Daniel. Requires a second PC running an InTouch application to generate simulated data.
Author | Dillon Perera |
Publish Date | 9/19/2014 |
Applies to Software | InTouch Classic, InTouch for System Platform |
Applies to Version | 10.0 and higher |
Applies to System/Module | |
Article Version | 1.2.00 |
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The attached document contains a series of labs for new Tech Support Engineers to perform. The last couple pages include scripting to run the data simulation on a remote InTouch application.