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TN IB008 How to Fix InBatch Batch Manager Crashes after migrating from a Physical to a Virtual Machine




This article from InSource shows one way how to deal with the Batch Manager crashing after migrating from a Physical to a Virtual Machine.

  • Author: Rufus Handsome
  • Published: 04/26/2017
  • Applies to: InBatch v8.1


After migrating from a physical computer to a virtual machine, when starting up the VM, everything starts up fine.  However, when going to the client to initialize a batch in batch manager, the service suddenly stops and you receive the message similar to "unexpected error, warm restart c461 - shutdown - disconnected from batch manager."  With this situation, It would appear that the hidden .BatchWR directory is missing from the "C:\Program Files\FactorySuite\InBatch\cfg\config_A\" folder.  To resolve the issue, open a dos window with cmd, then navigate to the directory "C:\Program Files\FactorySuite\InBatch\cfg\config_A", then use the "mkdir" command as follows: "mkdir  .BatchWR", to re-create the hidden directory. Then in InBatch Scheduler, run a batch to test and verify.