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InSource Solutions

TN J5023 Resetting a j5 User's Password

Description

 

This article from InSource shows how to reset user credentials for logging into the j5 application.

  • Author: Justin Benton
  • Published: 6/14/2019
  • Applies to: j5 Version 2017.2 and above

Details

In the event that a user's j5 application password is forgotten or needs to be reset, here are the steps to perform a password reset:

  1. Navigate to your j5 application homepage as an administrator.
  2. Select "Configuration", then "Users" from the drop down menu.

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  1. From the Users menu, select the user you want to change by clicking the edit button (pencil icon) to the left of the name

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  1. The user record will open and you will see the password field. Simply delete the current password, and create a new one that meets j5 requirements. Click save.

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