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TN J5022 Installing a j5 License




This article from InSource shows you how to request and install a license in order to operate your j5 products.

  • Author: Justin Benton
  • Published: 06/12/2019
  • Applies to: j5 version 17.2 and above


In order to obtain a license for your j5 software, you will need to send your Machine Code to your sales representative. In order to obtain your Machine Code, do the following:

  1. Navigate to “localhost” in a web browser, and login to j5 as an Administrator.
  2. Go to the “Licenses” page in the “Server Admin” menu item 



  1. Your machine code will be shown in this menu. (The code below is just an example code)


  1. Send this code to your j5 sales representative.
  2. Once approved, you will be sent a j5.lic file.
  3. Save this file on the machine that has the j5 Framework installed.
  4. Go to the j5 System Management Console, navigate to the “Server Settings” tab and in the "License File" area select the .lic file that was sent


  1. Click “Save and Verify” in the top corner. j5 will validate the license. This may take a few seconds.
  2. Click on the “j5” folder icon at the top of the tree.
  3. Click “Refresh” in the Actions Panel.
  4. Click “Deploy Changes” in the Actions Panel to run j5 Setup.


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