Wonderware Antivirus Exclusions

Description

Antivirus Exclusions Paths

Problem Statement

Wonderware files need to be excluded from Antivirus. What paths should be added to Antivirus exclusions.

Solution Details

Ensure that subfolders of the listed directories are also excluded.

If you are using a 64-bit operating system, folder names must be specified accordingly. For example, the program files root directory in a 64-bit operating system is C:\Program Files (x86)\... and the application data root directory in a 64-bit operating system is C:\ProgramData\...

Antivirus software should not scan files in the following ArchestrA folders in a 32-bit system:

• C:\Program Files\ArchestrA\*.*
• C:\Program Files\Common files\ArchestrA\*.*
• C:\Program Files\FactorySuite\*.* (The FactorySuite directory may not exist in newer installations)
• C:\Program Files\Wonderware\*.*
• C:\InSQL\Data\*.*
• C:\Historian\Data\*.*
• C:\Documents and Settings\All Users\Application Data\ArchestrA*.*

Antivirus software should not scan files in the following ArchestrA folders in a 64-bit system:

• C:\Program Files (x86)\ArchestrA\
• C:\Program Files (x86)\Common files\ArchestrA\
• C:\Program Files (x86)\FactorySuite\ (The FactorySuite directory may not exist in newer installations)
• C:\Program Files (x86)\Wonderware\

From Wonderware Application Server Platform objects:

• History Store Forward directory default location:
  • C:\Documents and Settings\All Users\Application Data\ArchestrA\
  • C:\Users\All Users\ArchestrA\
• Checkpoint directory location default location:
  • C:\Program Files\ArchestrA\Framework\bin
  • C:\Program Files (x86)\ArchestrA\Framework\bin
• InTouch HMI Application folder path:
  • C:\Documents and Settings\All Users\Application Data\ArchestrA\
• SMC Logger Storage file path:
  • C:\Documents and Settings\All Users\Application Data\ArchestrA\LogFiles\
• SQL Server database files of type:
  • .mdf
  • .ldf

Wonderware Information Server

Antivirus Software Exclusions

After installing Wonderware Information Server, configure your antivirus software to prevent files in the following folders from being scanned:

• \inetpub\wwwroot\Wonderware
• \\inetpub\wwwroot\AFWeb
• \\inetpub\wwwroot\aaFlexLicWebService
• \\Program Files\Wonderware\SuiteVoyager

Note: Ensure the subfolders of the listed directories are also excluded. Specify folder names accordingly if you are using a 64-bit operating system. For example, the program file's root directory in a 64-bit operating system is C:\Program Files (x86)\... and the application data root directory in a 32-bit operating system is C:\ProgramData