[ISS Support Case] Problem with update 19 for Aveva Plant SCADA 2023 R2
Last updated: September 4th, 2026Description
Once update 19 is completed, we needed to reconfigure the connection to SMS server and deployment client in the configurator. On the first 3 PCs everything went well, but on this one its impossible to configure. We have a message that tells us impossible to configure the device. Yet, this is exactly the config used. We wanted to perform a repair (on the Aveva installation?), but were unable to access the Aveva installer to uninstall/repair/modify.
- Author: Kevin Modlin
- Published: September 4th, 2026
Details:
| Product: Plant Scada |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 03/30/2026 |
| Case: | 103345 |
Recommended articles
[ISS Support Case] Deployment Failure
Client reached out as he can not deploy updated target version of project to client nodes. The settings in the deployment window can not be changed and are grayed out. This is after updating all nodes from 2018 Patch 15 to 2018 Patch 22.
Read More[ISS Support Case] Cannot Install Client software on device.
I am trying to install Citect on an industrial computer that previously ran SCADA for a different plant. Installation is getting hung during floating license manager installation. Also, when try to run configurator the server will not show up under list of servers. IP address can be pinged from both sides.
Read More[ISS Support Case] Driver question, system tag's
I am trying to communicate with a Siemens S7-1200 PLC using Plant SCADA 2023. Ive installed the S7TCP driver and was able to communicate using Symbolic Addressing (e.g. Tag_1, StartPump3, FlowRate, etc.). However, due to how the PLC was programmed, we have to use Absolute Addressing (e.g. %Q3, %QW1, %I9, %IW7, %DB20.DBD0, etc.). Can the S7TCP driver support Siemens Absolute Addressing?
Read More[ISS Support Case] Citect, Alarm History error.
12/28/2023: -Button that say's alarm history. -"Network name cannot be found." -Needing help Exporting Alarm .CSV files.
Read More