[ISS Support Case] Log storage
Last updated: October 17th, 2025Description
We are requesting support for an issue encountered after upgrading our AVEVA Plant SCADA system from version 7.5 to 8.5 (Update 10). In our current Citect 7.5 environment, we have alarms and logs configured in the devices.dbf file (configured in Plant SCADA Studio ? Setup ? Devices tab). For example, we have a log set to generate a text file whenever a user acknowledges all alarms by pressing a button on a screen. In version 7.5, these alarm and log files are successfully written to a single server file location, allowing all user actions from any client or server machine to be consolidated in one place. After the upgrade to Plant SCADA 8.5 Update 10, the behavior has changed: each machine (server or client) now stores changes made by users locally, rather than writing to a centralized server location. This requires setting up log and alarm folders on each client and server individually, then periodically backing them up or merging the files manually. This process is inefficient and time-consuming compared to our previous centralized setup. Request: Is there a workaround or configuration option that would allow devices.dbf to function in the same way it did in Citect 7.5logging user actions from all machines into a single server-based file locationrather than maintaining separate local copies on each machine?
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: Citect |
| Version: 7.5 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 08/22/2025 |
| Case: | 98996 |
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