[ISS Support Case] Historian Client and Citect Compatibility Installation Issue

Last updated: October 17th, 2025

Description

offline system: - Citect 2018 (hybrid DCS 2019) front end HMI. - has 3 clients running Citect (trying install Historian Client) Runs installer getting a message that the ArchestrA Data store is going to be upgraded for the following products ArchestrA Data Store 3.0 Hits next and AVEVA product options are all grayed out. What does upgrading that data store do? *** also has DR installed on this box

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: Citect

Version: 2018

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	01/18/2022
Case:	80646

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