[ISS Support Case] Unable to See Historical Alarms

Last updated: October 17th, 2025

Description

Alarm banner shows an error connecting to the Historian and cant retrieve alarms see also: https://blog.sqlauthority.com/2017/04/18/sql-server-login-failed-login-untrusted-domain-cannot-used-windows-authentication/ it might be you're using a local account instead of a domain account hosts file with name instead of IP Alos most likely https://knowledge.insourcess.com/?title=Visualization_and_Supervisory_Control/Application_Server/Maximize_%26_Optimize/TN_Appsvr225_Galaxy_Communication_Across_Domains

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch OMI

Version:

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	04/19/2022
Case:	81221

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