Some content on this site is available only to logged-in subscribers. Contact Us for information on becoming a subscriber.

InSource.Solutions | InSource Training | InSource Client Portal
InSource Solutions Logo
Log In Sign Up
InSource.Solutions InSource Training InSource Client Portal Log In Sign Up
  • Home
  • AVEVA OMI
  • AVEVA OMI Support Cases

[ISS Support Case] OMI Password Change Using Galaxy Authentication

Last updated: October 17th, 2025

Description

Currently, it is not possible for a user to change their password using Galaxy Authentication and InTouch OMI. I think I have brought this up before and was told there was no way to do this. This would have to be a future enhancement. I think a feature request for this was submitted. I am writing to ask if we can get a status update on this and if this can be bumped up on the priority list. We are spending a lot of time and money creating an OMI. When the project was first started, it appeared there was a way for users to change their password but it turns out they can't. We may not be able to use this new application until this feature is added. If there is a way we can get this bumped up on the priority list such it shows up in the next Service Pack or perhaps a patch can be supplied to us, that would be great. The next version of System Platform cannot be released without this feature being provided.

  • Author: Kevin Modlin
  • Published: October 17th, 2025

Details:

Product: InTouch OMI
Version: 2020 R2
Solution: [Solution is visible below when you're logged in and have a current subscription]
Date Created: 01/21/2022
Case: 80734
Give feedback about this article

Recommended articles

[ISS Support Case] Trend not showing correct data from the previous day

Production machine that's been in production for a while Noticed the issue on the 20th They are unaware of any changes that could have caused the issue

Read More

[ISS Support Case] OMI MapApp Configuration

Client reached out looking for guidance on configuring the MapApp.

Read More

[ISS Support Case] Trend SQL DB Connection Issue

Client reached out due to receiging the following error when trying to login/connect to SQL DB within OMI Trends: "System.Security.Cryptography.CryptographicException: Key not valid for use in specified state."

Read More

[ISS Support Case] OMI Alarm Client Not Re-Querying Properly

I am having a really hard time understanding why my alarm query is not updating according to the script I wrote up. I have a script that should change how the alarm client is queried based on the current navigation. It updates the query accordingly when I navigate from one layout to another. However, when I navigate from one screen to another (that uses the same layout), the alarm query refuses to update!

Read More
Support Icon

CONTACT SUPPORT

How to reach us

10800 Midlothian Turnpike Tpke, Suite 209, Richmond, VA 23235

1.877.INSOURCE

Technical Support - 1.888.691.3858

Contact Us

  • InSource Solutions
  • InSource Training
  • InSource Client Portal
  • Log In
InSource Solutions Logo

© 2025 InSource Solutions. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Expand