TN Lic306 Changing the Node Name of the License Server
Last updated: March 17th, 2026Description
- Author: Brian Schneider
- Published: March 17th, 2026
Details:
Description
This article from InSource shows how to update the Schneider Electric License Server when the name of the computer changes.
- Author: Rich Brooks
- Published: 8/16/2018
- Applies to: Wonderware System Platform 2017 and higher
Details
A node name change creates issues for a License Server with activated licenses. The licenses are registered to a specific computer name and will no longer be valid. You will see the following message when opening the Schneider Electric License Manager.

Start by deactivating and re-activating the license(s) to register the correct node name.

Check the check book to select the license(s), and then click on the Deactivate icon. The licenses will be removed.
Click on the Add License icon, and then browse to the license xml format file.

Check the check box to select the license(s) to activate. Click on the activate button.
Next run the Wonderware Configurator to update the Primary Server Name.

Click on the Test Connection button, and then click on the Configure button. You will see the following popup message.

Click on the OK button to release all the licenses(s). The License Server is then ready for use.
Recommended articles
[ISS Support Case] License Activation Issue
I recently tried downloading and activating license (offline). My company has purchased 7 licenses to use and I dont believe any have been used yet. I went through to request the activation, saved the sendxxx.sync file. Then Used that for the activation in the license activation on aveva tiled page. That created the recvxxx.sync file and I saved also. Then I went back to the license manager and selected the receive activation selected. I see the license appear and show pending activation but the page just has the wheel like its loading or waiting. No matter how long I waited it never loaded or changed the status for the activation, and if I tried to do anything on the page whether cancel or refresh the page becomes unavailable. The only way Ive gotten around that and to reload the page is by restarting my computer. Am I missing something or doing something wrong? Maybe you can help with this.
Read More