[ISS Support Case] Node x has acquired the license from the backup server y while the primary server z is still operational
Last updated: March 7th, 2025Description
Direct email: Sometimes I see messages that the client got a license from the backup server while the primary is operational. Looking in license server, all seems to be ok. If I go look, some license are taken from primary, some from backup. Everything seems to work and I have not been able to figure out a pattern. Seems like once it starts, it goes for a while. Not sure what fixed it (maybe a reboot). Is this something to be concerned about? Something I need to do to fix something?
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: License Manager |
Version: 3.7 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 03/03/2023 |
Case: | 83894 |
Recommended articles
[ISS Support Case] IDE License Acquisition Failure
Client reached out due to when trying to utilize one of several IDE's the license must be dropped in order to open the IDE (consume the license on a different server).
Read More[ISS Support Case] Trend application failing to acquire a license
LVM: Support issue at NEG fiberglass. A trend application is not acquiring a license from a new flex license server with current 2020 licenses activated. Not mission critical but does need to be addressed as quickly as possible. Migrating customer (temp migration on tier 2) Screen shot 20 pack and historian ongoing issue since July Licensing 4.0.1 installed caused lots of issues
Read More[ISS Support Case] Floating License Manager Error V 2.8.00
Client reached out due to License Manager showing error message "Out of License". This is in relation to Citect Plant SCADA 2018.
Read More