[ISS Support Case] Licenses Removed From Interface Offline Deactivation
Last updated: October 17th, 2025Description
Previously spoke with ISS about migrating 2017 License Manager at 3.5.1 had a mix of 2017 & 2020 licenses. Setting up a license server 3.7.002 wants to migrate the 3.5.1 licenses to the new one. Was told you could selectively deactivate and active the licenses. Tried dong that today and the licenses all deactivated now running no licenses.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: License Manager |
Version: |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 04/13/2022 |
Case: | 81456 |
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