[ISS Support Case] License server will not start.
Last updated: March 7th, 2025Description
Originally had License Manager 3.7.002 installed and upgraded to License Manager 4.0.1. According to him, he used 2023 R2 ISO. He does have Platform Common Services loaded. We did originally have issues activating the 2023R2 Licenses but was able to get all licenses activated. They have over 900 Licenses across ~43 different products. They have a hybrid System Platform and InTouch Architecture. He stated that he was able to see an InTouch Client receive a license at one time. However, today the License Server will not start. From his note below, the states the new license server is not working and the core license service refuses to start. He tried rebooting the node with no luck. He wants to determine what happened prior to do a new load. There were a lot of error messages stating, access denied and couldnt access remote server. We had him turn on several License Server log flags.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: License Manager |
| Version: 4.0 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 08/08/2024 |
| Case: | 87545 |
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