[ISS Support Case] License Issues After Primary License Server Crash
Last updated: October 17th, 2025Description
Customer has a Primary and Backup License Server. The Primary crashed and they are working on rebuilding it. They are going to need the licenses off of that machine so they can reactivate them once rebuilt. But they do not have the actual XML files readily availably it seem.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: License Manager |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 09/19/2025 |
| Case: | 99253 |
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