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[ISS Support Case] License grayed out in license manager

Last updated: March 6th, 2025

Description

License Manager DB "Trusted Storage" Reset A blank copy of the licensing db (trusted storage) comes with the install. R&D put this file for the purpose of using it to recover when needed. C:\Program Files (x86)\Common Files\ArchestrA\Licensing Framework\License Manager\LicenseManagerDb.db file. Use that to replace database file in C:\Program data\aveva\licensing\license manager\data\LicenseManagerData.db file.

  • Author: Kevin Modlin
  • Published: March 6th, 2025

Details:

Product: License Manager
Version:
Solution: [Solution is visible below when you're logged in and have a current subscription]
Date Created: 02/01/2024
Case: 86295
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