[ISS Support Case] After 15 minutes Intouch Gets a Pop Up - A valid license could not be acquired from license server
Last updated: March 6th, 2025Description
Direct Email: I received the licenses and successfully activated one of them. However, WindowMaker does not acquire the license and will not run (except in demo mode). Apparently I still need a .loc file to enable WindowMaker to function. I tried using the .loc file that Mario Meza sent me back in May, and WindowMaker was able to open. But after a few minutes of operation, I got a popup I never saw before: A valid license could not be acquired from license server. Select one of the following options to proceed: o Remind me again in 15 minutes o Retry to acquire a valid license (tried) o Exit WindowMaker License could not be reacquired at: (today) Application will terminate at: (tomorrow) Maybe there is a new solution or I need a different .loc file for this new version? I am using Aveva 2023 v23.100.000 and Enterprise License Server 4.0.1 and Platform Common Services 8.0.1.
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
| Product: License Manager |
| Version: 4.0 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 10/11/2024 |
| Case: | 87995 |
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