TN IT338 InTouch Windowmaker windows selection lists not matching
Last updated: March 20th, 2026Description
- Author: Brian Schneider
- Published: March 20th, 2026
Details:
Description
This article describes a discrepancy between windows objects displayed in the "Windows & Scripts" window vs. what Windows are displayed when viewed through the File==>Open Window dialogue box.
This article from InSource shows...
- Author: Frank Ross
- Published: 06/27/2019
- Applies to: InTouch (All Versions)
Details
Notice in exhibits 1 and 2, there is a discrepancy in the window objects. They do not match or they are not in snyc with each other.
Exhibit 1 (Windows to Open...)

Exhibit 2 (Windows & Scripts View)

Resolving this issue is very simple. Shut down WindowMaker and within the InTouch Application Folder, locate and remove a file called OrgHeir.xml. Restart the WindowMaker app, and the Windows objects should now be in snyc between the two views.