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TN IT338 InTouch Windowmaker windows selection lists not matching

Last updated: March 20th, 2026

Description

  • Author: Brian Schneider
  • Published: March 20th, 2026

Details:

Description

This article describes a discrepancy between windows objects displayed in the "Windows & Scripts" window vs. what Windows are displayed when viewed through the File==>Open Window dialogue box.

This article from InSource shows...

  • Author: Frank Ross
  • Published: 06/27/2019
  • Applies to: InTouch (All Versions)

Details

Notice in exhibits 1 and 2, there is a discrepancy in the window objects. They do not match or they are not in snyc with each other.

Exhibit 1 (Windows to Open...)

Exhibit 2 (Windows & Scripts View)

Resolving this issue is very simple. Shut down WindowMaker and within the InTouch Application Folder, locate and remove a file called OrgHeir.xml. Restart the WindowMaker app, and the Windows objects should now be in snyc between the two views.

mismatched lists intouch selection
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