TN 1237 How to Reset InTouch Security if all Passwords are Lost

Description

 This article from InSource shows how to reset InTouch security if all passwords are lost.

• Author: Benjamin Davis
• Published: 03/24/2022
• Applies to: InTouch

Details

1. Right click on Start and click File Explorer.
   
2. Navigate to the InTouch application folder.
3. Delete the password.bin file.
   
4. Log into InTouch using
   Username: administrator
   Password: wonderware
   

Note: This process will delete all InTouch users except administrator.