[ISS Support Case] Device Reservation with Checkout feature not working as expected
Last updated: March 7th, 2025Description
Licensing issue this morning got a call from one of the sites. They reported a License error on the computer. They had lost internet so the client had someone on site enable a hot spot so he could connect remotely. I am currently transferring licensing to 2023 and set up a central license server using device reservation and assigning runtime type licenses. Was assuming once a license was acquired the product would not require internet connectivity but in addition to the internet outage the site also had a power outage and the product will not launch.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: InTouch |
| Version: 2023 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 09/12/2023 |
| Case: | 84359 |
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