[ISS Support Case] ITAA Not working Post Communication Port Change

Last updated: October 17th, 2025

Description

This location was able to connect on 8080 only through a VPN When IT set it up for a different port 8085 Gets to the login page but it wont bring up the application. brought up the ITAA server > Communication > updated to port 8085 Restarted server stopped and started service works on port 8080 Site Info, see details.

Author: Kevin Modlin
Published: October 17th, 2025

Details:

Product: InTouch Access Anywhere

Version: 2023

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	07/07/2025
Case:	98425

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