[ISS Support Case] ITAA Application Resolution Issue
Last updated: October 17th, 2025Description
Main issue is screen resolution will not run the application in the entire screen. Issue started when the browser window was manually adjusted using drag <-> arrows. Ever since then the resolution has been messed up. Either sees 1/4 of the screen or the application is squashed into 1/4 of the available screen. Tried the 3 resolution options no change. - Using same user with admin access
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch Access Anywhere |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 12/07/2022 |
| Case: | 83218 |
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