[ISS Support Case] Intouch application screen turns black an then closes
Last updated: October 17th, 2025Description
Intouch application screen turns black an then closes InTouch access anywhere Signs you in then there's a blank screen and it kicks you out. nothing in the logger. If they log in as the person that installed the problem it works fine they can run it as a published application just fine, but not through the portal they have tried running change network account utility They would like this expedited (escalated to AVEVA soon if necessary)
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: InTouch Access Anywhere |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 03/19/2025 |
| Case: | 88807 |
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