Some content on this site is available only to logged-in subscribers. Contact Us for information on becoming a subscriber.

InSource.Solutions | InSource Training | InSource Client Portal
InSource Solutions Logo
Log In Sign Up
InSource.Solutions InSource Training InSource Client Portal Log In Sign Up
  • Home
  • AVEVA Intelligence
  • AVEVA Intelligence Tech Notes

TN Intel109 Failure To Install Intelligence 2017

Last updated: March 7th, 2025

Description

  • Author: Brian Schneider
  • Published: March 7th, 2025

Details:

Description

This article from InSource shows a simple fix to the Intelligence install error "Specified User account is invalid or doesn't have permission to start the service"

  • Author: Lewis Talley
  • Published: 12/22/2017
  • Applies to: Intelligence

Details

After trying several local administrative accounts in Windows Server 2016, I kept getting the same error indicating that the user doesn't have permission to start the service. I even tried the ArchestrA user (as well as Administrator) - same thing! After poking around in the local group policy editor (gpedit.msc), I noticed the account I was using was listed in the below policy. Deny log on locally. I thought it was interesting that this account was added when I installed SP 2017 so this may affect other things too!

Once I removed the user listed above the install worked great!

 

install failure intelligence issue
Give feedback about this article

Recommended articles

TN Intel100 Publishing from the Intelligence Analytics Client

Read More

TN Intel101 Using Intelligence Analytics with Extract Data

Enhance your intelligence analytics skills and extract valuable data insights with TN Intel101's comprehensive guide.

Read More

TN Intel102 Intelligence Box and Whisker Plot insource logo large.jpg

Read More

TN Intel103 Configuring Tableau Server Security

Read More
Support Icon

CONTACT SUPPORT

How to reach us

10800 Midlothian Turnpike Tpke, Suite 209, Richmond, VA 23235

1.877.INSOURCE

Technical Support - 1.888.691.3858

Contact Us

  • InSource Solutions
  • InSource Training
  • InSource Client Portal
  • Log In
InSource Solutions Logo

© 2025 InSource Solutions. All Rights Reserved.

Knowledge Base Software powered by Helpjuice

Expand