[ISS Support Case] Historian not connecting to SMS

Last updated: March 6th, 2025

Description

Client reached out due to when trying to configure the Historian server to connect to the existing System management server he was receiving the following failure/error message: "Failed to configure the device Check Archestra logger for more information." The logs showed an error message stating: "Please unregister the device"

Author: Kevin Modlin
Published: March 6th, 2025

Details:

Product: Historian

Version: 2017

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	06/05/2024
Case:	87184

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