[ISS Support Case] Historian Installation Failure
Last updated: March 6th, 2025Description
Client reached out as when he was trying to Install Historian 2020 R2 Sp1 he was receiving an error message stating: "Unsupported Operating System detected." After confirming the OS was compatible in technology matrix tried running Install in compatibility mode. The install got further this time but then failed with the following error message: "Prerequisite failed to install because of the following: "Install cannot continue. If you have an unsupported version of SQL Server already installed on this computer, please upgrade it to a supported version. Alternatively uninstall SQL Server and rerun this set Setup again to automatically install and use SQL Server Express" This node is a VM using a possibly unsupported virtualization software according to the "Virtualization and Fault-tolerant Environment Environment Compatibility:
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
| Product: Historian |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 05/31/2024 |
| Case: | 87188 |
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