[ISS Support Case] 2023 License Backward Compatibility
Last updated: March 7th, 2025Description
Direct email : Last December, we changed our license and support agreements to a Flex Agreement, encompassing SCADA, Historian, Reporting, and InSight + redundancies everywhere. The licenses provided by the Flex Portal are, obviously, for the latest versions of each application. The problem is that when I try to apply the 2023 license to the Historian, it does not use it. I did not remove the 2020 R2 license from the server. This is what I did for testing purposes: 1. Opened the Enterprise License Manager 2. Installed the Flex License 3. Reserved the Historian 2020 R2 license to another device 4. Forced a License Refresh on the SMC When I did that, it did not capture the Flex license. I have no grace period licenses available. Would you be able to confirm that the Flex License is retro compatible with other versions?
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: Historian |
| Version: 2020 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 01/04/2023 |
| Case: | 83378 |
Give feedback about this article
Recommended articles
[ISS Support Case] Historian loses connection after shutting down
If the historian is shut down and disabled then re-enabled it doesn't connect to tags that haven't changed. Reboot re-establishes connection.
Read More[ISS Support Case] Trying to access old history blocks
They have a very old system they're trying to open a trend or see the data, but they don't see a trend program and can't figure out how to open the file. They believe they have the data, but it's running in demo mode and won't show data. This is an offline PC and they want to avoid putting it online, so we can't do a screen share.
Read More[ISS Support Case] Trend SQL Login Failure
Client reached out due to receiving time out error message when logging into SQL to View Trends remotely on Development node.
Read More[ISS Support Case] Wanting to pull 9 months of historized data
-Customer is wanting Historized data from the last 9 months in a .CSV file. Or in SQL. and wants to know the best practices.
Read More