[ISS Support Case] IWS Edge Hardware Key Upgrade Inquiry
Last updated: March 6th, 2025Description
Was speaking with licensing dept and AE. They have Indusoft hard keys for our servers (decided to go to 2023 version). Was sent the activation information and hardware key numbers. but the current keys are still targeting IWS with it's own unique HWI. The new document they were provide has a new HWI identifier. Am i getting a new key or is there a way to erase the current HWI... confusing.
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
| Product: InTouch Edge |
| Version: 2023 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 02/16/2024 |
| Case: | 86382 |
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