[ISS Support Case] Edge 2020 SP2 - Push buttons triggering the wrong tags in PLC after power outage
Last updated: October 17th, 2025Description
Edge 2020 SP2 Client had a power outage over the weekend. When power was restored, it was discovered that edge pushbuttons were triggering the wrong tags in the PLC or not working at all. In several cases, the client reports that not only is the wrong tag being triggered, but it is also on an entirely different PLC than the target. Additionally, the client is seeing the Database Synchronization popup when opening the Object Finder. The popup showed numerous tags in the Deleted column that were still in use throughout the project and still present in the Shared Tags
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
Product: Aveva Edge |
Version: 2020 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 05/27/2025 |
Case: | 97919 |
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