Repairing Platform Common Services
Last updated: August 27th, 2025Description
- Author: Rich Brooks
- Published: August 27th, 2025
Details:
The AVEVA Common Services Portal Scan sometimes indicates a need to repair the Platform Common Services installed with Aveva System Platform 2023R2 and higher.

Start by undeploying the platform running on the machine needing the repair.
Mount the Aveva System Platform installation media ISO file.
Navigate to the \InstallFiles\CD-ASBFramework\x64 folder. Right-click on the ASBFrameworkInstallx64.msi file to select Install from the list.

Click on the Next button.

Click on the Next button on the next window.
Click on the Repair button on the next window.
Click on the Repair button on the next window.
Click on the Yes button on the next window.
Click on the OK button on the next window.
Wait for the repair to complete, and then click on the Finish button.

Click on the Yes button to reboot the server on the next window.
Redeploy the platform. The repair is complete.
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