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TN - AppSrv - 2403862 - Log Flags to Set When Troubleshooting Deployment Issues

Last updated: October 29th, 2026

Description

  • Author: Dan Hojecki
  • Published: October 29th, 2026

Details:

  • Document Version: 002
  • Applies to Version(s):  System Platform 2023 R2 and above.

 

 

Description  

This article from InSource walks through setting up additional log flags in the OCMC log viewer. This can be helpful when troubleshooting deployment failures, if the default logs are not providing enough information.

 

Solution Steps:

  1.  Right click on the log viewer that you are applying the additional log flags on and select “Log Flags”

2.  Add the recommended component and additional flags:

        

3.   Apply the additional log flags by clicking  “File \ Apply” on the menu.                          

 

4.  Attempt to deploy with additional log flags added.

 

Important note:  Always remove the additional log flags once troubleshooting has completed. 

 

Below is the recommended list of log flags that can be turned on for the GR node and the remote node:

 

On the GR node:

Component Log Flags
aaBootstrap BootstrapRegister, CPlatformMapping
aaDCOMTransport Trace
DComInterfaceAccess Trace, BootstrapTrace
PlatformCategory Trace, PlatformCategory
WWPackageServer MultiThreadedDeploy, DeployProgress, LogAllFailures
WWPackageManager Trace, LogAllFailures
FileCopyService Trace
aaPIM PimTraceOn

 

On the remote node:

Component Log Flags
aaBootstrap BootstrapRegister, PlatformMapping, FileVersion
aaDCOMTransport Trace
aaPIM PimTraceOn, PimTraceWarnErrorOn, FileRefCount, MsiDiagnostics
DComInterfaceAccess BootstrapTrace, Trace
FileCopyService Trace

 

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deployment troubleshooting
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