[ISS Support Case] Running CNA deletes files applied from a HF
Last updated: October 17th, 2025Description
More of a question, so right now running 2020 R2 P01and have an ongoing NAD issue. We have a wwAccount and an operator on each station. to get around the 'NAD issue' operator was given Admin rights. This has been working. Now has a guy in one specific site who keeps deleting the password for wwAdmin account from AD. To resolve the CNA must be run, to update the password. Client has noticed that the 'LMX.dll' file from HF-IMS1436238 is being deleted / reverted when the CNA utility is run. Confirmed by monitoring the file date. Is this working as designed or is this a bug? Was provided NAD HF-1437072 but that did not resolve the issue ref 7588
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: Application Server | 
| Version: 2020 R2 | 
| Solution: [Solution is visible below when you're logged in and have a current subscription] | 
| Date Created: | 05/04/2022 | 
| Case: | 81612 | 
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