[ISS Support Case] Request for Elaboration TA 00045875
Last updated: March 6th, 2025Description
Tech Alert 000045875 was briefly available on the GCS site and described an issue with a set of .NET updates but has since been pulled. Client has observed intermittent issues when those updates are in place. Extensive testing has been done and they are not using the .NET methods outlined in the article. With those updates in place creating a new galaxy from the 'Blank Galaxy' template results in an occasional error message from PackageServerNet (Access Denied) which is an indication 'the problem' exists. Once the galaxy is created, the GR node sometimes won't deploy or if it does deploy, sometimes the logger will explode with errors/warnings. Finally there are times the platform will deploy fine with no apparent issue. Applying the fix in the article does resolve the issue (based on the messages in the logger). Client has follow up questions.
- Author: Kevin Modlin
- Published: March 6th, 2025
Details:
Product: Application Server |
Version: 2023 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 10/29/2024 |
Case: | 88003 |
Recommended articles
[ISS Support Case] Synchronize Views is not working correctly in the IDE
Read More[ISS Support Case] Historian Data Gap On Appengine Failover In SP Version 2023 R2 P1
I am seeing an issue with SP2023 R2 P1 related to appengine failovers. When I cause an appengine failover, data (primarily analog) has a gap in the trend until the data changes. Sometimes the gap stays but sometimes the gap is "filled" in for some reason. I'm having a bit of a consistency issue trying to replicate this problem. Every time I cause a failover, the results are slightly different but I do see bad results. To demonstrate this, I created two videos to show what I'm seeing. If someone can create a problem ticket and reach out to me, I can forward the videos to InSource to show what I'm seeing.
Read More[ISS Support Case] MQTT setup crashes OCMC
MQTT server - CDP 2023 check encryption/validate security - no issue port validates enable user identity/try to bring certs in shuts down OCMC nothing in OCMC logs event viewer shows an app crash for mmc with cfg_mqtt_plctype1.dll as the faulting module advised repair after conferring with aveva - called client to discuss and confirm New SR960455477 (requesting) Log file Config Files Do Not upgrade Stay @ the same version of CDP Call in on 9/12/2024 No success on the MQTT server with the antivirus turned off, and it was even worse this time. Could not hook to AWS server. Proceeded to step 2, entered certificate in case it needed to log in to AWS server, but the OCMC shut down. Restarted OCMC acted strange, restarted computer. OCMC behaved normally after, but still no success with MQTT. Wants a call back whenever you're available, doesn't have to be tonight. CDP shows 2023
Read More