[ISS Support Case] Post-vMotion: AlarmApp Alarm Query No Longer Working
Last updated: October 17th, 2025Description
End user has an OMI ViewApp with AlarmApp. Three instances, all derived from the same ViewApp template, are running on two terminal servers and an ITAA server. The ITAA server is the only VM on which the Current Alarms query is not working. The ITAA server was moved to a different host which started this behavior. All objects (platform, ViewEngine, and all ViewApps) were undeployed before the VM was shut down and moved to the other host. When it was brought back up, it appears the Current Alarms stopped working - but the historical alarms are working as expected. Also the ITAA server platform and ViewEngine are both showing as Running OnScan in OCMC on another VM so galaxy communication seems ok.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: Application Server |
| Version: 2023 R2 |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 05/02/2025 |
| Case: | 97784 |
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